Welcome to VenueVo ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website: https://www.venuevo.in/.
1. Information We Collect
Customer Information
When you contact us, register, or make an inquiry, we may collect:
- Full Name
- Phone Number
- Email Address
- Any other information you voluntarily provide
Partner / Vendor Information
To onboard and verify partners (vendors), we may collect:
- Business Name
- Contact Person's Name
- Phone Number
- Email Address
- PAN Card
- Aadhaar Card
- GST Registration (if applicable)
- Business Registration/Certificate
- Address Proof
- Bank Account Details (where applicable)
- Any other documents required for KYC or verification
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser and device information
- Cookies and similar technologies
- Website usage and analytics data
2. How We Use Your Information
We use your information to:
- Provide our services.
- Process partner registrations and KYC verification.
- Respond to inquiries and customer support requests.
- Improve our website and services.
- Communicate important updates.
- Prevent fraud and comply with legal obligations.
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Trusted service providers assisting in website operations.
- Government or regulatory authorities when required by law.
- Payment, verification, or compliance partners where necessary.
4. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
5. Data Retention
We retain personal information and KYC documents only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance functionality. You may choose to disable cookies through your browser settings.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information where legally permissible.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
VenueVo
Website: https://www.venuevo.in/
Email: info@venuevo.in
Phone: +91 70755 05500